Privacy Policy

Rigz Logistics values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.
Service Details: Information about your logistics needs and preferences, including company name, business type, tax identification number, shipping information, recipient information, shipment details, and payment information.
Technical Data: IP addresses, browser type, and usage data from our website, including device information (device model, operating system, and network information).
Communication Records: Any correspondence via email, SMS, or other means.

2. How We Collect Your Information

We collect personal information through:

Online forms on our website.
Email correspondence and customer inquiries.
Offline interactions, such as phone calls or face-to-face meetings.
Directly from you when you interact with our website, use our services, or communicate with us.

3. How We Use Your Information

We use your personal data to:

Provide and improve our logistics services.
Process your transactions.
Communicate with you regarding your service requests and shipments.
Send updates, offers, and other information relevant to our services (with your consent).
Analyze website usage and improve our digital platforms.
Comply with applicable laws and regulations.

4. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Consent and Phone Numbers

Your phone number will be used strictly for service-related communications, such as updates about your shipments. We do not sell, share, or disclose your phone number to any third parties or affiliates for marketing purposes.

We do not share SMS consent with third parties for marketing purposes.

6. SMS Opt-In Policy

Rigz Logistics LLC uses SMS communication to provide updates related to our logistics services. By opting into SMS communication through our website or other channels, you agree to receive service-related messages. Your phone number will not be shared or sold for marketing purposes. You may opt out at any time by replying STOP to our messages. For assistance, reply HELP or contact us directly at +1 (213) 262-5141.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to your personal information.
Request the deletion of your data, subject to legal or contractual obligations.
Object to the processing of your information or to request that we limit it.
Withdraw your consent to certain processing activities.

To exercise these rights, contact us at +1 (213) 262-5141 or admin@rigzlogistics.com

9. Data Security

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you, and the latest version will always be available on our website.